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Delivery times

Once you have placed your order, you will receive a confirmation e-mail. We aim to dispatch your order within 3-5 working days of receipt of the order.

You will also receive an email when your order has completed - this means that it has been packed and it will be dispatched that day. It will then usually arrive within 2-3 working days. Tracking numbers will be provided.

All orders are delivered by Royal Mail (please note that during these uncertain times, deliveries may take longer than usual so please allow for this).

How to contact us

If you have any problems with your order or delivery, please email us as soon as possible at melanie@raineandco.uk

Please note, we only accept enquiries & queries via e-mail. Please do not contact us on social media as these messages may be missed/unseen.